Strategies for managing security risk in postal traffic: Approaches, challenges and guidelines

Marijan Binički

Croatian Post

Pero Škorput

University of Zagreb, Faculty of Traffic and Transport Sciences

Tomislav Kljak

University of Zagreb, Faculty of Traffic and Transport Sciences

Keywords: postal systems, safety, risk, protection, incident management


Abstract

The paper investigates the management of security risks within the postal system. The focus is on analysing security risks associated with key elements and processes in postal traffic, considering the likelihood of occurrence and the consequences of potential adverse events. The paper emphasizes that complete security and protection in a technical sense are neither achievable nor economical; therefore, it proposes the application of methods for risk balancing and control using the Trade-Off method. The use of the concept of risk-tolerant intensity in operational and security assessments is suggested. The paper systematizes security risks in terms of the potential for material or non-material damage due to the exploitation of system weaknesses by threats under certain circumstances.


References

Fereirra, J. (2019): Cooperative, Connected and Automated Mobility (CCAM): Technologies and Applications. MDPI, https://doi.org/10.3390/electronics8121549

Kemp, A. W. (2021): Security through cooperation. Routledge, London. https://doi.org/10.4324/9781003214267

Kowalik, K. (2020): The role of safety in service quality in the opinion of traditional and digital customers of postal service. Production Engineering Archives, 26(1) https://sciendo.com/it/article/10.30657/pea.2020.26.01

National Institue of Standards and Technology (2012): Guide for Conducting Risk Assessments. https://nvlpubs.nist.gov/nistpubs/Legacy/SP/nistspecialpublication800-30r1.pdf

USPS (2019): Publication 166 - Guide to Mail Center Security. https://about.usps.com/publications/pub166/welcome.htm

Xueyan, Y., Changxi, M., Changfeng, Z., Bo, Q., Fuquan, P., Chengming, Z. (2019): Design of hazardous materials transportation safety management system under the vehicle- infrastructure connected environment. Journal of Intelligent and Connected Vehicles, 2(1) https://www.emerald.com/insight/content/doi/10.1108/JICV-11-2018-0012/full/html