FERENČAK, Boris; MIHALINČIĆ, Martina; TURČIĆ, Ivica. Persuasion as the key to trust and effective crisis response. Crisis Management Days, Velika Gorica, Croatia, 2025. Disponível em: https://ojs.vvg.hr/index.php/DKU/article/view/667. Acesso em: 14 may. 2025.