KACIAN, Irina; ŠUŠNJAR, Ante. Automation of Distribution Processes as a Tool for Improving Service Quality under Supply Chain Disruptions . Crisis Management Days, Velika Gorica, Croatia, 2026. Disponível em: https://ojs.vvg.hr/index.php/DKU/article/view/867. Acesso em: 1 may. 2026.